BMW garage Bartlett Automotive, has recruited a second Workshop Controller, Ricky Scotney, to manage the busy schedules of technicians in Huntingdon, Cambridgeshire.
As Workshop Controller, Ricky’s role at Bartlett Automotive will be to communicate between front of house and the workshop as the customer interface. His duties will include the management of workflow for the technicians, and the direct communication with customers to ensure that customers are kept informed about their vehicle repairs, services and MOT’s.
Ricky brings with him over 15 years experience in the motor trade, having worked at several main BMW dealerships across the region.
Ricky will also be responsible for invoicing, quality assurance and health and safety within the workshop.
Operations Director Natalie Boyes-Bartlett says “We have always put the needs of our customer first and with Ricky joining the team we endeavour to strengthen our customer service and build on our strong reputation.
The new addition to the team is the next phase of exciting new developments to be introduced by Bartlett Automotive over the coming months.
Ricky Scotney, Workshop Controller says “I can’t wait to get stuck in at Bartlett and build on the excellent customer service already provided.”
To find out more about Ricky and the rest of the Bartlett Automotive team visit ‘Our Team’