Absolutely brilliant! Fantastic service every time. Very friendly staff and always go the extra mile, I think the price is very reasonable and have always left knowing my car is in good hands! I wouldn't go anywhere else now to have my car looked at and happily recommend them.
Everything about this garage is first class, the work carried out is to the highest standard, the staff are friendly and extremely helpful, the reception area is warm and welcoming and everywhere is so clean!
Always friendly and caring to their customers, first class mechanics at doing their job, the workshop is spotless at all times.
I have been using Bartlett Automotive since they opened in 2006, I am convinced as I high mileage user, that the service and maintenance my vehicles receive has helped them run for longer, and less (as in no problems) problematic than similar aged vehicles to mine. shortly my eldest daughter will be hitting the road, knowing that Damian and his crew will also be maintaining her car, is for a protective father a weight of my mind, as I know she (if she went on her own) will receive a honest and trustworthy service. these Guys (the collective) are great!
Knowledgeable, helpful and really friendly team. Totally reliable and highly recommended.
Bartlett Automative is a friendly reliable garage with competitive prices. The setting is very warm and welcoming and you are well looked after.
A highly professional business. I can trust the technical advice, the care and competence and model specific knowledge of the whole team. In addition, the facility rivals main BMW dealers and at a more competitive price point. I have two BMW's a 120d and E46 M3 and both benefit from the care and support of Bartlett's. My M3 is my hobby car and only the very best TLC will do for it. I am confident it will be treated with respect and care and trust. Both cars retain BMW warranty under their care which is an added bonus.
Yet again Natalie & Damien came to my rescue - this time it was warning lights on my new mini (which sadly is under dealer TLC ) but as they look after my BMW I popped in ! One of the guys squeezed me in - something to do with tyre pressure and 15 minutes later I was on the road. This is why they stand head and shoulders above other garages I have dealt with - they didn't have to fit me in then but they knew I was worried. Massive thanks as usual.
After over 10 years of searching the UK I have finally found a BMW Garage that understands me and my car. The whole team are polite, knowledgeable and my car gets the love and attention it deserves. For me everything in this business works, from walking into reception, receiving a quote, talking to the technicians and picking the car up. I recommend all my friends who own M cars to give Damian and his team a call. I will never have to go a BMW main dealership again.
I just can't rate this team enough. Everything from the front door through to the garage is spotless and very welcoming, the high standards maintained in the premises, give you confidence that they're going to treat your vehicle in the same way. Hayley on reception is bubbly and friendly, and Natalie (now in the front office) is and always will be truly lovely - nothing is too much trouble. Damian and his team never fail to impress, their knowledge and ability surpass other local dealerships, and best of all they charge a realistic price and don't rip you off. These guys are totally genuine and you can just rest assured that they are doing the very best for your vehicle and more importantly your pocket! First class service every time.
Along with most other people, I am going away for Christmas and in my hour of need Bartlett were there again to make sure I managed to get on my way, the same day when my car decided to go on strike. Not only did they squeeze me into their already busy day, they did it with a smile and manners. This team really are worth putting as your number one contact if you drive a BMW.
Everyone and everything about Bartlett Automotive is just a breath of fresh air compared to every other garage I have dealt with previously! They are polite, friendly, knowledgable, honest and extremely efficient, it just makes the whole experience so much easier from beginning to end! I would not dream of going anywhere else to have my car serviced, I actually look forward to it rather than dread it which sadly has been my experience with other garages. Give them a try, I am sure you won't regret it! Thank you Bartlett!
The professional, efficient approach to customer management and the confidence generated by the workshop management and staff by their knowledge and quality of the work carried out.
What we like about Bartlett Automotives is what a pleasant contrast they are compared with other car servicing businesses. We very quickly established a rapport with Bartlett Automotive staff so that when you call you are not treated impersonally but recognised as a regular customer. Bartlett Automotive is flexible in their pricing and can adapt it to any situation where with other businesses they cannot.
Friendly, knowledgable, service and a great cost effective alternative to BMW main dealers. Well located in Huntingdon and easily accessible. Certainly worth future business from me!
Excellent service from a friendly and efficient team. Nothing has been too much trouble. Very highly recommended, and much better value & service than the local main dealer. I have built up an excellent rapport with Bartlett's and will use them for a long time to come. Excellent service from a friendly and efficient team. Nothing has been too much trouble. Very highly recommended, and much better value & service than the local main dealer.
I have been using the services of Bartletts since shortly after they opened for business, when there was just Damian and one technician. I was so very pleased with the alternative that this offered in Huntingdon that I recommended friends who are now also regular customers. Despite having grown beyond all recognition from the early days, they still offer excellent customer service and competitive prices for servicing, repairs and even tyres. They are particularly flexible at fitting in work, and it is never too much trouble to get something checked out. Now that they have MOT testing facilities, this offers yet another convenient service for me. Would strongly recommend their services.
"There is a big nail in one of the tyres, can you see if Bartlett can get a tyre in for tomorrow" my wife said on the phone. I was straight onto the phone and Natalie was able to place the order. I was not expecting the tyre till 11 am. Around 9ish there was a call to say it was in. We went down and I sat in reception sipping on the Mochas out of the waiting area machine, lubricating my brain, whilst my wife took a walk up to Hotel Chocolate. On the table I spotted a lovely book, and started to peruse this beautiful BMW History book. It was here that I got around 1955 models and then BAM , no it was not my tyre exploding; I fell in love. This time with the 1955 BMW 507 (production started in 1956). Just think of the Z8 and with 50’s styling. I proclaimed to my wife when she returned that this was going to be my classic car, the beautiful weekend car to go away in and trip to the market on Saturdays. With all this excitement I started to do web searches when I got home. It was then that my heart was broken…. Only 252 units were built, 202 are known of, and they cost $2.4 million. How was the tyre and the service? Oh yes, great as always. Thank you Bartlett’s for helping us out in our time of need.
I've relied on and been helped by this garage for over 8 years now. They help, understand and offer a great service you can rely on. You can always pay less elsewhere, but you'll get a lower quality of service. Looking forward to a trouble free year of motoring in 2016 with their help.
I am using Bartlett Automotive for the first time and have to say how impressed I am with the service level. I am currently waiting in the most comfortable garage reception I have ever been in. Using the wifi to continue working, sipping on a cappuccino while my car receives a much needed pampering. They have been so clear and informative showing me exactly whats going on beneath the hood and repairing to a very high standard. I am thoroughly pleased I have decided to come to a specialist garage.
Just because the staff and the garage are excellent, my daughter is now a convert and on the data base. I would recommend these guys to anyone, it's a no brainer. read more Just because the staff and the garage are excellent, my daughter is now a convert and on the data base. I would recommend these guys to anyone, it's a no brainer.
Having been recommended by a work colleague a took a chance on this garage after years of using main dealer. I can happily say I will not be using a main dealer again. Same expertise with better care, communication and prices. Great recommendation.
Being a huge BMW fan, I am very protective of my cars. Bartlett, I trust 100% and will drive for miles to have them work on my car above anyone else. The guys in the workshop are second to none with their BMW and CSL knowledge and Hayley and Natalie Being a huge BMW fan, I am very protective of my cars. Bartlett, I trust 100% and will drive for miles to have them work on my car above anyone else.
As a new customer, I was nervous about taking my car to a garage I hadn't visited before. I shouldn't have worried at all. The ladies at the front of house are welcoming and helpful and the chaps in the workshop really do know their stuff. If you don't understand something, they will explain it clearly and show you where possible. Very impressed.
If you own a CSL, don't take it anywhere else. These guys really know what they are talking about.